About the Australian Automotive Service and Repair Authority (AASRA)

The appointment and powers of the Australian Automotive Service and Repair Authority (AASRA) are outlined within the Competition and Consumer Amendment (Motor Vehicle Service and Repair Information Sharing Scheme) Act 2021. An Act designed to promote competition between Australian repairers of passenger and light commercial vehicles and to establish a fair and level playing field, by mandating access to vehicle manufacturers information used to diagnose, repair, service, modify or dismantle vehicles leading to greater consumer choice. To read more about the Scheme click here

AASRA’s core function is to support the day-to-day operation of the Scheme and to facilitate the vetting process in accordance with the Scheme Rules for individuals seeking to access security or safety-related repair information.
Other functions of AASRA include:
  • Appointing mediators or technical experts for dispute resolution between a data provider and Australian automotive repairers or registered training organisations who provide training in the service, maintenance, repair, modifying and dismantling of vehicles covered by the Scheme;
  • review all unresolved mediation;
  • to report to the Minister on matters relevant to the operation of the scheme such as pricing, terms and conditions set by data providers and the availability of repair information;
  • to report to the Australian Competition and Consumer Commission (ACCC) about any systemic regulatory or enforcement issue;
  • to provide information about the operation of the Scheme such as where to access repair information as well as subscription costs;