When you reach the home page: Click the link at the top of the page to change the language to English

Blue buttons below are for navigation. Mercedes-Benz restrict access unless you have an EV certificate. Browser Edge, Chrome, Windows 10.

Below are subscription fees and links to information. As required by law, AASRA maintains subscription information for each brand. If you find that this pricing does not match the automaker’s website please contact AASRA by clicking the Missing Information Report and providing details.

General process

In order to access Repair and Maintenance Information via the Mercedes-Benz B2B Connect platform, you must first send certificates showing technician with EV certification to b2bconnect_au@mercedes-benz.com. The B2B Connect platform contains a considerable amount of high voltage safety information. Once certificates have been sent with EV certification, then register with B2B Connect.

Once you are registered with B2B Connect, you will be able to review the product offerings and information on the B2B Connect platform. Once you have decided on the desired products, select the shopping cart tab and you will be put in contact the B2B Connect team.

The B2B Connect team will then liaise with you to complete the registration process, take payment and provide access to the desired products.

Digital Service Booklet (DSB)

Select “Service Info Link” to open Mercedes-Benz B2B Connect website. AASRA registration is not required for DSB. Create an account, log-in, search by VIN. Click Digital Service Book (service history). Click Document New Service, complete all field. Headings will turn green.

Theft Relevant Parts

There is no vehicle specific security information (e.g. key codes, radio codes) stored within the B2B Connect platform.

Theft relevant parts are sold via our authorised spare parts network and are pre-coded for the vehicle in question.

Please contact your preferred Mercedes-Benz Service and Parts Retailer for information regarding the theft relevant parts ordering process.